Hands-on communication training
COURSES
COURSES
"How to Human" communication training
Most of human life is based on communication and relationships. If we understand how to approach different people in various situations, it is easier for us to achieve what we want in life.
Communication skills and the ability to read people are something we need in all walks of life. Good, informed communication achieves more than a loaded gun. Communication is a skill, like any other, that can be learned and improved. The content of the training is based on everyday practices in the intelligence and security field.
The goal is for the participant to become a more conscious communicator and effective negotiator. This very practical day will provide the ability to covertly shape conversations towards your objectives and identify the intentions of your conversational partner, among other skills.
The course will provide participants with both knowledge and confidence for performing in difficult situations. We will provide you with an opportunity to step out of the comfort zone and put your skills to the test.
The training consists of three parts:
- The first part will take place before the start of the contact learning and will involve students completing a profiling questionnaire at a time that suits them. The results will be analyzed in the second part.
- The second part (8 h) will be contact learning with theory and situational exercises.
- The third part (4 h on the same evening) takes place in a public space in Tartu/Tallinn. Through this process the participants will apply previously acquired knowledge in real-life situations.
- Reading body language
- Building rapport
- Profiling people and analyzing profiles of the participants
- Techniques of eliciting information and ways of asking questions
- Planning and leading conversations
- Situational exercises
Participants will gain very good hands-on experience and become much more confident and aware communicators:
- Can read and influence body language
- Are able to use elicitation techniques or recognise when used against them
- Know how to profile people quickly and how to influence people with different profiles
- Can read and influence people’s motivation
- Can plan conversations and negotiations
- Understand better the needs and fears of their counterparts
- Are able to change or adapt their behavior according to the situation
- Are able to be flexible in a changing situation and to react adequately in unexpected situations
Learn about our couse in this video:
Read our blog to find out more about the real benefits of completing this hands-on communication course!
